Equal Justice Conference
San Diego, March 28-31, 2001

"Outcomes Measurement as
Market Research"

Click here to view, download or print presentation slides. The legal services community is beginning to realize that investing in research and development is a key to our success in breaking through the "20 percent barrier" on the way toward Full Access to the civil justice system.

Outcomes measurement is a "must" for having an effective marketing strategy. It's simple...Every program can do it... It's a key for success in expanding Access to Justice.

Click here to go to view the entire Conference Agenda and download other materials from the National Legal Aid and Defender Association website.

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